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Tosh Marshall · 31-01-2010, 06:59 PM

I see the Music Scotland website is not working, have they bitten the dust?
It'd be a shame if they have. It's tough on small business at the moment.

alistair · 02-02-2010, 02:24 PM

(31-01-2010 06:59 PM)Tosh Marshall Wrote: I see the Music Scotland website is not working, have they bitten the dust?
It'd be a shame if they have. It's tough on small business at the moment.

I have just received a DVD I ordered from them last week, so hopefully it was just a temporary problem with their web server. Certainly their web site ( http://www.musicscotland.co.uk/ ) seems to be working fine today.

Tosh Marshall · 02-02-2010, 05:02 PM

Hi Alistair,
If you click the link you gave it goes to a page saying there is no Website at this address. I get a page from Parallels Plesk Control Panel. It may well be they have changed servers as there are other pages that display the store but the MS avatar is missing from the pages.
Hope it's nothing more than a temporary blip......
All the best
Tosh

alistair · 02-02-2010, 05:33 PM

(02-02-2010 05:02 PM)Tosh Marshall Wrote: Hi Alistair,
If you click the link you gave it goes to a page saying there is no Website at this address. I get a page from Parallels Plesk Control Panel. It may well be they have changed servers as there are other pages that display the store but the MS avatar is missing from the pages.
Hope it's nothing more than a temporary blip......
All the best
Tosh

Hi Tosh,
Maybe the problem is with your ISP, or you have a firewall which is blocking access. Anyway I have accessed http://www.musicscotland.co.uk/ with Firefox on both Mac Snow Leopard and Windows XP, and with Internet Explorer on Windows XP, and they all work fine.
Or maybe there is an error in the name server your ISP uses, or you have a virus, or your security software thinks the site is suspicious.
Anyway, it definitely works for me.

Jack Campin · 02-02-2010, 06:18 PM

Works okay for me on iCab 2.9.9 on MacOS 9 - which is both archaic and fussy as browsers go.

Looks like a much more professional job than Footstompin. Gives you a certain glow of confidence when somebody manages to portably encode pound and euro signs, which Footstompin have never achieved yet. I might actually trust MS's site with my credit card details.

Tosh Marshall · 02-02-2010, 11:02 PM

It must be something to do with me being south of the border!!!!
No I don't know what it is but I have attached a pdf of the screen I get when following the link....
.pdf

MusicScotland.pdf (Size: 137.09 KB / Downloads: 4)

Jack Campin · 03-02-2010, 02:02 AM

I would guess that your name server is buggered and you've been sent to the wrong IP.

Try configuring your network connection to use a different DNS.

alistair · 03-02-2010, 12:51 PM

(02-02-2010 11:02 PM)Tosh Marshall Wrote: It must be something to do with me being south of the border!!!!
No I don't know what it is but I have attached a pdf of the screen I get when following the link....

This is getting wildly off topic, but did you try http://www.musicscotland.co.uk instead of http://www.musicscotland.com ?
And what has Parallels got to do with it: are you running a virtual machine inside Windows? What is Plesk? Sounds a bit like a firewall, or something similar.
I use Parallels Desktop on my Mac and have Windows XP (and Ubuntu 9.10) installed on virtual machines. But as mentioned before these all have no problem in accessing the site.
If you are using a virtual platform, maybe that's the source of problem: have you tried accessing from another (real) machine?

Tosh Marshall · 03-02-2010, 07:04 PM

Yeah it seems I have a problem with Firefox (which is my preferred browser) as it is fine in Explorer and Opera. I may reinstall Firefox and see if that solves it.....thanks for your help .....
Tosh

alistair · 04-02-2010, 12:10 PM

(03-02-2010 07:04 PM)Tosh Marshall Wrote: Yeah it seems I have a problem with Firefox (which is my preferred browser) as it is fine in Explorer and Opera. I may reinstall Firefox and see if that solves it.....thanks for your help .....
Tosh

I guess you know about IE Tab ( https://addons.mozilla.org/en-US/firefox/addon/1419 ) which claims to provide Firefox with complete compatibility with all the quirks of Explorer. Might be worth a try.
Or you could switch to Google's Chrome ( http://www.google.co.uk/chrome ), though I'm not a fan myself.